Just got the newest Z Mouse and it’s every bit as awesome as I hoped it would be. This is the 4th mouse I’ve purchased (1 was a gift, one I travel with, and I just wanted to support the team and upgrade from my old Z mouse because they make a great product and it’s always been a pleasure working with their customer support. By far the best mouse to use if you want to comfortably accomplish the most you can. Thanks!
It's sleak comfortable and packed with features that just make sense. The software is so simple and easy to use for all levels of PC knowledge. My only complaint is I have very big hands and wished the thumb buttons (which is where I map my left click to) were either larger or a simply repositioned further back towards the palm just slightly. But overall it's an amazing addition to any PC gamers setup.
First off this mouse is pretty amazing. Having the ability to save profiles for each game I play has been really nice. All the buttons make games with a bunch of keybinds a breeze. I will say however the pressure sensitivity for the variable clicks is underwhelming. The difference between a normal click and 100 percent is nothing so it's basically useless. Being one of the selling points on this mouse for me that's a big let down. I have tried recalibration and it still doesn't solve the issue. When calibrating a normal click where the mouse first engages and "clicks" shows on the graph at around 70 percent of the total pressure making it nearly impossible to program any other function beyond that pressure. For a 200 plus dollar product I would expect this function to operate with much better precision. My review will remain at 3 stars pending a solution to the pressure sensitive click issue being resolved.
Hi Zachary,
Thank you for your review and sorry to hear that you have some issues with the pressure sensors that are also effecting your deep clicks. Sounds like there might be a small issue with the scroll board as well.
One of our developers will be in touch shortly to help get this sorted out for you so please keep an eye on your emails.
Cheers
Sean and the Swiftpoint Team.
Got my brand new mouse in and it had a small defect with the rubber buttons. So I couldn't use the top 2 buttons. Emailed tech support and they were great! Very nice to work with and instead of fixing it with the bare minimum they sent me a brand new mouse to replace the old one! The second mouse is great and no defects at all... Took a little bit to get used to the button locations but didn't take long. It's so great having all those buttons right at your fingertips and not having to move your hand off your normal grip. I would recommend for sure! It's a game changer! Best mouse I have ever owned!
This mouse has opened a completely new way of utilizing mice. The feel is amazing. The gyro feature is so useful not just in gaming but in day to day tasks like copy and paste, switch tabs etc. Honestly a great deal for a $200 price point once you see what all can be accomplished
I like that this mouse has so many different ways to use the buttons. The software for setting up different profiles is also nice. However the ergonomics for this mouse could definitely be better. I feel like my hand is slipping off when I use the mouse because of the way it is shaped and the slippery plastic that was used to make it. The left and right mouse buttons are also so sunken in that it makes them a little bit more difficult to click. I understand they had to be a bit sunken in to fit all of the buttons on the front but it just doesn't feel nearly as comfortable as the Logitech MX Master 3 I was using before. The tilt function is super cool but is a little hard to use. Because if you tilt to much the mouse sensor doesn't pick up any mouse movement so you are pretty much better off using q and e in shooter games where you can tilt.
TLDR. Cool mouse, poor ergonomics
The mouse is a novel idea but, there is a learning curve with it. The buttons all seem rather decent and placed so you don't hit them unless on perpose. For all the peripheral's software out there, this one is fairly easy to use. It doesn't seem janky like GForce or ASUS software packages. There is a learning curve probably for your average user.
I cannot give a review without mentioning the insulting price drop that Swiftpoint did for the holiday season after collecting presales at full price for months for production run #4. Before they were even shipping, they dropped the price by nearly $50 USD. As a customer that feels like a slap in the face for someone supporting your company and being willing to wait months.
I do enjoy this mouse, without the poor practice it's a solid 4 star, but I won't be purchasing anything else from Swiftpoint.
Hi Dashkova, thanks for your review and sorry about the upsetting price difference. I will reach out personally via email to make sure you're being looked after and get this sorted out for you. Regards, Cory - Swiftpoint CEO
It takes a bit to get to used to the number of available options and position movements available to your fingers, but after a few hours of playing the additional functionality was worth the set up and felt natural.
This has been the worst support i've ever received to BUY a replacement part, let alone a replacement part or a 300 dollar mouse when the industry standard for top end units are 100 dollars. I ordered this on November 11, 2024. It is currently January 14, 2025 an I have still not received the replacement part and the communication has been horrible.
The communication includes large gaps, including 1 of 10 days. I communicated (very pleasantly) that the item had not been received by customs and sent screenshots and then was told that it had been received by Canadian customs. When I asked for some sort of indication where this was given, I got nothing but silence for 10 days. I expressed that I did not want to wait for a replacement part to be sent in a month after knowing that this was likely to be lost as it had not received by customs and it is now a month later and what I said has come to pass. Zero responsibility, zero liability, zero tact for customer concern.
To make matters worse, I was sent the replacement to my parents address where I was for a month during the Christmas Holidays. The horrible customer service first asked if I could specify the address to ship to, then asked if I wanted it shipped or a refund and when I asked how long I could expect this to be received, they sent the ship order WITHOUT EVEN BOTHERING A REPLY OR FURTHER COMMUNICATION when I will not be at that address until again until April 2025.
So I paid $300 dollars for the most expensive gaming mouse on the market, paid an aidditonal $40 dollars for a part after it broke and I have to wait almost half a year to to use my now $350 paperweight? HOW IS THIS ACCEPTABLE?
I will be writing a review in every single social media branding point Swiftpoint is at eviscerating this horrible experience in a week unless I am contacted and this awful experience is made right.
Hi Charles, thanks for leaving the review and bringing this to our attention. We've had some challenges with the Canada Post strikes and clearly haven't handled this well for you. I will reach out directly by email to get this sorted for you. Thanks again, Cory - Swiftpoint CEO
Super comfortable as someone who was previously using the Razer Basilisk. Took a bit to get used to using the different buttons along my fingers but it feels almost normal to do so after a couple hours of use. I do wish the tilt function had a small catch or lever to prevent constant tilting when moving my hand.
Been searching for a good replacement gaming mouse & finally have found it. Both the hardware and software are excellent quality and utility. Very pleased with the purchase & looking forward to many years of quality gaming!
Great product the lean feature was fairly simple to setup and so was the software I’d recommend this to anyone who wants to game efficiently in fps
Really interesting mouse with innovative features and highly customizable functions with good macro UI. This was a candidate to replace my now discontinued Logitech G600 and is one of the final two left after trying a slew of multi button programmable mice (mostly MMO mice for high button count). Liked it so much I got a backup for Black Friday. It will have a permanent place in my kit as long as they make them even if it does not become my daily driver because of the unique things it can do that are awesome in the right circumstances.
It was a rocky start with this mouse but ive come to love it and the company, i think they should just ship an extra set of the rubber trigger caps because 3 of them broke on me within the first day but its probably from them sitting around, other than that once you get used to this mouse you wont wanna use anything else except maybe a z2
Sometimes you don't realise how good a company is, until something goes wrong...
Have been using an ErgoPoint for 24 mths now, along with a SurfacePoint, after developing wrist and arm pain - they both worked great, helping to resolve all pain
Then, a problem developed with the ErgoPoint. I tried all the usual - reset, unplug, trial different mouse pads, different computers etc
Eventually contacted SwiftPoint to see if I had missed an update or something.
SwiftPoint came to the rescue - organised a replacement ErgoPoint and had it couriered out within a couple of days
Great to see a company stand behind its products, for the benefit of its customers!
I love my Z2, but after having several Logitech mouses, I really miss infinite scroll. Not sure if that’s patented, but a way to either seamlessly fast scroll, or a button to toggle the haptic wheel on and off, would be amazing!!
I've had the Z1 for several years. From the beginning it had rubber pads on the sides that sometimes got loose and slid around, presumably from the heat of the fingers. The middle mouse button recently died as well, but considering how much better Z1 was than anything else I was sad to see that I couldn't buy the Z1 anywhere anymore. I've bought the Z2 now however, and I'm really happy with it. I gotta say, the rubber pads unfotunately still have the same problem, which is a minor annoyance, and I find the new rgb logo not as pretty as the old one, but everything else is just as good if not better. That's compared to Z1 of course... Z2 is still light years ahead from other manufacturers' mice when it comes to functionality and customisation. Nothing else comes close. The best thing about it is having a lot of buttons, but in a really easily discernible configuration, unlike some other mice with as many buttons, that put them all under your thumb so it's really hard to tell them apart. The software can be a bit overwhelming when you enter advanced mode for the first time, but there's pretty much nothing it can't do.
I have yet to figure out how this mouse is customizable... all the advertised gimmicks are either missing or somehow not working. The only thing i use is the tilt for dpi-adjustment. But other than that... for the price this mouse cost... waste of money. Next time ill buy a regular Logitech again.
Also... the right mouse button doesn't click properly. It sometimes just clicks 3-4 times on its own when i barely touch it and other times it wont hold RMB while im holding it, but instead it starts generating clicks even though the button is pressed down. All in all a serious letdown. I will not be buying anything from this company ever again.
My recommendation for future buyers: Dont buy this. (not this version at least).
Hi Alain,
Thank you for sharing your honest feedback. We’re truly sorry to hear about your disappointing experience with the Z2. This is far from the standard we aim to deliver, and we appreciate you bringing these issues to our attention.
We’ve reached out to you directly to address your concerns, including the faulty right mouse button, and to offer a resolution that we hope will help make things right.
Your feedback is incredibly valuable to us as it helps us identify where we’ve fallen short and improve both our products and services for the future.
Thank you again for sharing your thoughts—we genuinely hope to turn this experience around for you.
Cheers
Swiftpoint
UPDATE: I lied below. :) fourth update to fix the review title from "Unfortunate..." to "My end-game mouse!"
This is my third and final revision to my review. My first review was 2 stars, and I was really disappointed because I couldn't get the software going on Linux. Bryce immediately reached out to me, and provided world class service. I am so grateful people like him still exist, customer service is garbage nowadays. With his help I got the software working, and this is hands down the best mouse I've ever owned. The best by a mile. I have owned many, many, many mice. I would buy the insurance at best buy, and any problems I had with a specific mouse I would exchange it. Over the years I tried almost everything on the market, and the closest I got to my end-game mouse was a Razer Naga V2 pro. That mouse is great, but this blows it out of the water. The main reason I'm writing this review (might sound stupid) is because this mouse has solved the one problem plaguing me my entire adult life. No other mouse I've owned was a solution. I have big hands, and just resting my hand on the mouse would lead to accidental right clicks. This has driven me nuts over the years, it was my biggest annoyance and would happen with EVERY mouse I owned. No right click button could hold up the apparently massive weight of my middle finger LOL. I can't believe it, but the pressure sensitive buttons here have remedied this problem!!! Now if I accidentally right click while on my desktop nothing happens since it's light. I fine tuned the pressure to 70% which was perfection. Now an accidental right click doesn't irritatingly open up a context menu. Right clicks only happen when I want them! God Bless you guys. :) HAHAHA miracle product.